AA Dealer Promise

What is the AA Dealer Promise?

It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

While all of the AA's dealers are reputable traders we have taken it to the next level by signing up to the Dealer Promise.

What are the promises? The dealer will......

  1. Provide a minimum of 6 months MOT on all vehicles
  2. Offer a road test to ensure the vehicle meets your requirements
  3. Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  4. Provide a free history check on every vehicle
  5. Welcome any vehicle inspection by the AA or any other independent third party, prior to purchase
  6. Professionally prepare and hand over the vehicle in a good condition
  7. Be audited by the AA once a year to ensure compliance with this Dealer Promise
  8. Enable you to escalate issues to the AA, who will mediate between you and the Dealer
  9. The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
  10. All vehicles advertised on aacars.com come with 12 months free breakdown cover, make sure you get covered

Our Reputation Means A Great Deal

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